Microsoft Authenticator App; Initial Setup


Multi-factor authentication (MFA; encompassing Two-factor authentication or 2FA, along with similar terms) is an electronic authentication method in which a user is granted access to a website or application only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism: knowledge (something only the user knows), possession (something only the user has), and inherence (something only the user is). MFA protects the user from an unknown person trying to access their data such as personal ID details or financial assets.

For a list of frequently asked questions, please see our Knowledge Base Article Microsoft Authenticator; Frequently Asked Questions


Application Setup

  1. On your machine, go to https://mysignins.microsoft.com/security-info
  2. Login with your ENERCON email and password (Further Authentication may be required)
  3. Once logged in, you will see your ENERCON account security information
  4. Click on “Add sign-in method”

  5. Click the “Choose a method” dropdown and select “Authenticator app”
  6. Once “Authenticator app” is chose, select “Add”
  7. You will see some instructions to perform actions on your mobile device.
  8. On your mobile device, open your app store and search for "Microsoft Authenticator"
    **NOTE: If you already have the Microsoft Authenticator app installed, please proceeed to step 15**
  9. You will want to choose the one with a blue lock icon (pictured below)
  10. Select "Install" on your mobile device
  11. Once Microsoft Authenticator app has finished installing, select “Open” on your mobile device.
  12. When you open this app for the first time, it will ask you to allow notifications, please be sure to select “Allow” when this comes up. 
    **NOTE: If you do not select Allow, you will get an error message when adding your account in the steps to follow.**
  13. Select "Accept"
  14. Select "Continue"
  15. Go back to your machine, select "Next"
  16. On the Set up your account screen, select "Next"
  17. On your mobile device, open the Microsoft Authenticator App and select the + icon to add account.
  18. Select "Work or school account"
  19. Select "Scan a QR code"
  20. Allow permissions in order for your camera to capture QR code.
  21. Hover over the QR code on your machine to scan the QR code.
    **NOTE: Do not scan the QR code in this article**
  22. Once you receive "Account added successfully" on your mobile device, you MUST go back to your machine and click "Next" to perform the test push.
    **NOTE: If you do not complete the test push step, you will not be fully enrolled**
  23. You will now get sent a "test" multifactor authentication. You should see a notification for approval on your mobile device. You will need to enter the code that is present on your machine screen to successfully authenticate.
    **NOTE: Do not enter the code in this article**
  24. Once you have entered the correct code, the screen on your machine will show "Notification approved." Select "Next" to continue.
  25. On your mobile phone, you should now see an Enercon Services, Inc. and your ENERCON email address.


How to Accept Push Notification with Microsoft Authenticator App

  1. When you log in to an ENERCON application that requires MFA, you will be be prompted with a number. 
  2. You will need to type that number into the Microsoft Authenticator app on your mobile device to complete the login approval.